Operations

Banking Operations

Setting up a banking operation is different than running a banking operation. The build process: design, configuration, integration, testing, and training require the ability to link together business requirements, risk management, technology integration, operations experience, vendor management, and project management. The value of the lessons learned that we provide cannot be measured. Save time, money, and frustration by letting up help. 

1.

Core Banking

A few fintechs have proven they can compete in a space that has traditional been dominated by a few major players. We know these platforms - the ones that are proven, the ones that are new and solid, the pretty ones with nothing behind them, and the one that put a new fintech name on outdated technology. The right core for you will depend on numerous factors.

2.

Payments

Payments are the fasted evolving component of the banking technology stack. The right fit for you will depend on your business model. With numerous new market entrants, evolutionary changes in SWIFT and real-time processing, and the emergence of blockchain, distribution ledgers, and digital currencies have pushed everyone to rethink their payment platforms. As a de novo, you have the opportunity to select the one that is the best fit for you, and we can help.

3.

Customer Service

The fintech evolution has pushed customer service to the forefront. Both business and retail customers expect exceptional customer service. It is also one of the harder areas for a de novo organization. We can help implement the tools and processes needed while balancing costs.

4.

Your Competitive Differentiation

You will have a specific product or service that differentiates you from your competitors. This differentiation must be operationally flawless. We will ensure operationally and technically your competitive differentiation does differentiate.

5.

and, Everything Else

It is not unusual to have as many as thirty different components within your operational ecosystem - even for a de novo bank. These can include a loan underwriting platform, online/mobile bank applications, onboarding systems, card processing, statements, wires, document management, and many others. Many of these will come already integrated with your core banking systems. For the others, the key is to fully integrate them into the architecture so that processing is seamless and training is intuitive.